NEWS PARTNER CORNER

ServiceNow revamps its Partner program

ServiceNow

ServiceNow is on a path to significantly increase the percentage of net new revenue sourced by partners in the coming years by supporting partners who build the ServiceNow platform into the core of their business models.

ServiceNow has brought in new specializations in its existing partner program, which was announced in January 2023. The new Specializations introduced in the partner program will unlock new revenue opportunities for partners and also help them earn a range of benefits to further grow their practice. 

Partners can acquire the new Specializations by showcasing a combination of product and sales expertise through customer wins and a go-to-market strategy. The new Partner Specializations showcase partners’ unique strengths in the market and encourage innovative ways to continue to grow their ServiceNow practice.


“Last year at this time, we made a massive commitment to our partner community by completely transforming our partner program to ensure that partners are front and center in everything we do as a company. With the launch of Specializations, our customers can easily identify partners with the best experience and expertise they need to help solve some of their biggest digital transformation challenges,” said Erica Volini, Senior Vice President, Global Partnerships, ServiceNow. 

Partners will receive badging that will appear across their ServiceNow profiles with increased visibility on the ServiceNow Partner Finder. Prospective customers will also be able to search partner experts in Partner Finder based on the current Specializations.
Each Specialization addresses a pressing customer need that presents a large, untapped market opportunity and high year-over-year growth.

Announced at the ServiceNow Partner Kickoff in Las Vegas, partners can obtain three Specializations which include Service Operations, Serve the Customer, and Power the Employee. Additional Partner Specializations are expected to be launched in 2024. The three Partner Specializations are expected to be available for partners to obtain starting in ServiceNow’s Q2 of 2024.

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