Ooredoo Group IT operations across six markets to be modernised with a digital approach to enhance performance and drive value.
Ooredoo Group has partnered with Tech Mahindra and Google Cloud technologies – that will see the company accelerate its digital transformation journey in six operating companies across its global footprint. Google Cloud’s API Management Platform (Apigee) coupled with Tech Mahindra as implementation partner, Ooredoo’s IT operations will get modernised by deploying a digital platform-based approach. All this will greatly enhance performance and the digital offering, resulting in a significant upgrade in customer experience.
Sheikh Mohammed Bin Abdulla Al Thani, Deputy Group CEO, Ooredoo, said, “Through these collaborations, we aim to elevate our offerings and unleash the full potential of our APIs, enabling us to provide unparalleled digital services to our customers. We are thrilled to join forces with Google Cloud and Tech Mahindra for this transformative project, as it will accelerate our digital transformation, elevate the customer experience, and strengthen our digital ecosystem across our operating companies.”
Ram Ramachandran, Head Middle East and Africa, Tech Mahindra, said, “A seismic shift has taken place in the telecom industry, moving it from the hardware to the software arena, mostly driven by API. Bringing together Tech Mahindra, Ooredoo, and Google’s Cloud Apigee marks a significant milestone in revolutionising the telecoms industry and delivering unparalleled digital services with APIs at its core.”
Ghassan Kosta, Qatar Country Manager, Google Cloud added, “The joint expertise of Google Cloud as a global tech leader and Tech Mahindra’s deep understanding of the telecoms market will ensure Ooredoo is well-positioned to lead digital transformation, both within its organisation and across the industry, and deliver cutting-edge digital services to its customers.”
Ooredoo Group’s new partnerships with Google Cloud and Tech Mahindra serve as a concrete illustration of its commitment to offering the most enhanced digital experience possible. The integral role of API in the development of open innovation, ecosystem expansion, mobile app development, Internet of Things, Artificial Intelligence and data-driven insights will vastly expand opportunities for growth across the Group’s global footprint.
