Deloitte and ServiceNow expand alliance to provide end-to-end managed services and beyond, known as Operate services, through Deloitte’s domain and industry experience coupled with ServiceNow’s generative AI enterprise platform.
Deloitte and ServiceNow expand partnership, combining Now Assist AI with next-gen managed services (Operate services) for comprehensive solutions. Deloitte will use ServiceNow’s platform to scale global client Operate services. Industries and business areas will see a dramatic change in outcomes via Deloitte’s industry experience—and by using ServiceNow as the platform to scale client Operate services globally.
“With generative AI at the heart of our expanded alliance, Deloitte and ServiceNow are positioned to help organizations realize their business transformation agendas through end-to-end Operate solutions. Leading organizations are seeking industry-tailored technology solutions to accelerate the time to value, which is exactly what our expanded alliance will deliver,” said Joe Ucuzoglu, Global CEO, Deloitte.”
“Deloitte’s commitment to enhance their service offerings with ServiceNow’s Now Assist generative AI capabilities demonstrates its market-leading innovation on behalf of customers around the world. This kind of co-development creates a fly-wheel effect for businesses – more use cases drive more workflow automation. Together, ServiceNow and Deloitte can deliver superior digital transformation to help customers in each industry improve their business,” shared Bill McDermott, Chairman and CEO, ServiceNow.
“This is an exciting step in our combined Deloitte and ServiceNow AI journey where we are continuing to bring together leading, unique industry assets and services that help address complex challenges that clients need to overcome, with a dedicated ServiceNow Assets & Solutions group (ASG) of professionals, unlocking more value from their investments with speed, scale and insight,’’ said Asish Ramchandran, Deloitte’s Chief Commercial Officer for the ServiceNow alliance.
Through Deloitte’s industry experience—and by using ServiceNow as the platform to scale client Operate services across the globe—the companies also plan on delivering transformation across industries and business areas.
