Artificial Intelligence NEWS

BWT Alpine F1 Team renews Sprinklr Partnership

Ragy Thomas Sprinklr

Sprinklr will bring an innovative, AI-powered listening and fan engagement on 30+ digital and social channels coupled with unified reporting and performance analytics. 

BWT Alpine F1 Team is pleased to confirm a three-year partnership renewal with Sprinklr as official partner and Unified-CXM platform provider for the team and the wider Alpine brand. The team will leverage all four Sprinklr product suites – Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, and Sprinklr Social – as part of its project to maximize engagement with its loyal fans.

Sprinklr’s Unified-CXM platform will help the team future-proof its marketing, customer service, and engagement strategy to stay competitive and continuously evolve their experience strategy.

David Gendry, VP Marketing and Communications, Alpine said, “At BWT Alpine F1® Team we are always looking to reach our fans and engage in new ways. With Sprinklr, we can connect fans to the moments that matter: before, during, and after each Grand Prix. After a successful 2022 season, we are thrilled to extend our partnership to better understand our fans and optimize our digital engagements to best serve them.”

Ragy Thomas, Founder and CEO, Sprinklr said, “BWT Alpine F1 Team is one of the most exciting brands in the world of professional sports. Sprinklr is proud to support their vision for growing fan and community engagement as F1 continues to expand in popularity. We’re also proud of the cultural shifts they are making to create more inclusive, equal, and fair opportunities for everyone who wants to participate. We’re delighted to extend our partnership for three more years with the BWT Alpine F1 Team to help them put all fans at the center of their digital strategy.”

Alpine uses Sprinklr’s products to listen to the world of F1 across more than 100 million sources, taking unstructured data and transforming it into actionable insights, which allow Alpine’s marketing and content creation team to shape more targeted and personalized content for Alpine’s fans and connect with them in real time.

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