To serve customers 24/7, the company has opened three standalone telecom digital shops called New Digital Shops.
Batelco has unveiled new standalone Digital Shops at three key locations around the Kingdom of Bahrain. Designed with the customer in mind, the Digital Shops give access to Batelco services around the clock to suit customers’ busy lifestyles, enabling them to complete transactions conveniently in just a few minutes.
The Digital Shops give access to a wide range of Batelco services, including the ability to instantly register and activate a new Postpaid or Prepaid line and receive a new SIM card, as well as subscribe to Home Fiber Broadband services with just a few easy steps. Customers can also complete package upgrades, SIM/eSIM replacement, and check device availability. Everyday popular transactions are also part of the Digital Shop capabilities, such as paying bills and refilling vouchers.
General Manager Consumer Division Aseel Mattar said, “We are proud that Batelco is the first in the Kingdom to launch these standalone telecom digital shops, an exciting milestone in line with our commitment to innovation and customer-centricity. With the rapid advancement of technology and the growing demand for digital interaction, Batelco recognizes the need for accessible telecom services. The launch of these state-of-the-art digital shops aims to elevate the customer’s digital experience by ensuring our customers can access Batelco’s services at their convenience, with no time constraints.”
“By leveraging cutting-edge technology and advanced user experience design, Batelco is creating a seamless and immersive retail experience that aims to exceed customer expectations. We look forward to delighting our customers and setting new industry standards,” Mrs. Mattar added.
Batelco’s Digital Shops are located in Al Alawi Complex Carpark, In & Out Petrol station in Hidd, and The Station in Janabiyah, all operating 24/7.
