Freshworks Inc. has appointed Abe Smith as the company’s Chief of Global Field Operations. He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new business increasingly comes from field sales.
“Abe is an impressive leader who has successfully scaled field sales from local to international and mid market to enterprise. This makes him exceptionally equipped to support Freshworks’ diverse customer base while helping us engage larger organizations. His expertise will be invaluable to Freshworks as we accelerate our field sales to meet soaring demand and complement our in-bound motion, all with the goal of reaching $1 billion in annual revenue in 2026,” said Dennis Woodside, President, Freshworks.
“Work is changing forever and the next decade will be dramatically altered by generative AI – a tailwind Freshworks is rightly apt to ride. Offering a range of powerful AI-enabled solutions for all aspects of the company is crucial to becoming a billion-dollar company and I believe Freshworks is well on its way to achieving that impressive milestone,” Smith said.
As the Head of International at Zoom, Smith scaled the field sales organization outside the United States as the company grew from roughly $300 million to over $4 billion during his tenure. Before Zoom, he served as President of EMIA (Europe, Middle East, India, Africa) at Cision, where he was responsible for over 2,000 employees.
Smith joins the executive leadership team and reports to Freshworks’ President Dennis Woodside and CEO Girish Mathrubootham.
