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Bain deploys state-of-the-art AI tools successfully

RameshRazdan

It’s vital for companies to identify the various benefits of AI and Bain is exploring these new capabilities and equipping teams with the tools to bring AI’s full potential to its clients.

Bain & Company has developed artificial intelligence tools which it has started deploying globally to equip its 18,500-strong multi-disciplinary teams with an extensive and powerful suite of cutting-edge AI technology. The groundbreaking AI tools have been rolled out across the firm in planned phases since early in 2023.

Sage is now enabling ‘Bainies’ worldwide with AI to enhance their efficiency, productivity, and the effectiveness of their work. It is a state-of-the-art proprietary chat platform powered by GPT 4.0 LLM from OpenAI. Sage provides Bain teams ability to generate incredible insights leveraging the wealth of Bain’s collective proprietary data and expertise in a matter of seconds.

Sage is one of 12 generative AI-based tools Bain has deployed. It was developed in collaboration with OpenAI, the company behind the large-language-model AI technologies ChatGPT and GPT-4, with which Bain & Company formed a global strategic alliance in February this year.

“Rolling out new technologies at this level can be challenging, especially when the technology is still evolving. Our teams have been exceptional in providing the market-leading capabilities and the proper training necessary to effectively deploy generative AI, helping employees understand what these tools can do for themI,” said Ramesh Razdan, Gobal Chief Technology and Information Officer, Bain.  In addition to Sage, Bain is also implementing a full range of other AI-powered tools across the firm. These include Microsoft Copilot, which harnesses the power of generative AI to enhance productivity by performing routine tasks, draft content, and summarizes insights across the Microsoft Office product suite.

Other examples of Bain’s proprietary generative AI capabilities include the Expert Call Guide Draft Generator which assists in drafting interview guides and a tool which categorizes datasets and provides sentiment analysis. Still more AI tools are in development at Bain with the goal of deploying AI securely, safely and at scale in the firm.

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